At Akshyum Tara, we are committed to delivering your products safely, securely, and as quickly as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

All orders placed through akshyumtara.com are processed after successful payment confirmation.

Orders are generally processed within 1–3 business days.

Orders placed on Sundays, public holidays, or during special promotions may require additional processing time.

Once your order has been dispatched, you will receive shipping and tracking information through your registered mobile number or email, where available.

We carefully pack all products before dispatch to minimize the possibility of damage during transportation.

2. Delivery Time

Estimated delivery time within India is generally:

Metro cities: 2–5 business days

Other cities and towns: 3–7 business days

Remote areas: 5–10 business days

Delivery timelines are estimates and may vary depending on the destination, courier service, weather conditions, public holidays, operational disruptions, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on:

Delivery location

Order value

Product quantity

Package weight and dimensions

Promotional or free-shipping offers

From time to time, Akshyum Tara may provide free shipping offers for selected products, order values, or promotional campaigns.

4. Shipping Locations

We currently accept orders for delivery within India, subject to courier service availability at the customer’s delivery address.

Certain remote or restricted locations may have limited delivery availability.

If your location is not serviceable, we may contact you to arrange an alternative delivery solution or cancel and refund the order, where applicable.

5. Order Tracking

Once your order has been shipped, tracking details may be shared with you through your registered email address or mobile number.

You can use the tracking information provided by the courier partner to check the current status of your shipment.

Please allow some time for the tracking information to become active after dispatch.

6. Delivery Attempts

Our courier partner may make multiple delivery attempts before returning the shipment to us.

Customers are requested to:

Provide a complete and accurate delivery address.

Provide an active mobile number.

Be available to receive the shipment.

Respond to courier calls when necessary.

If an order is returned because the customer was unavailable, provided an incorrect address, refused delivery, or failed to respond to the courier, additional shipping charges may apply if the order needs to be shipped again.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information during checkout.

Akshyum Tara will not be responsible for delivery delays or failed deliveries caused by:

Incorrect address

Incomplete address

Incorrect PIN code

Incorrect phone number

Recipient unavailable

Customer refusing delivery

Failure to respond to courier communication

Please contact us as soon as possible if you notice an error in your shipping address.

Once an order has been dispatched, changing the delivery address may not be possible.

8. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, delays can occur due to circumstances beyond our control, including:

Severe weather

Natural disasters

Transportation disruptions

Public holidays

Courier operational issues

Strikes

Government restrictions

Incorrect or incomplete address information

High-volume sales periods

Other unforeseen circumstances

We appreciate your patience in such situations.

9. Damaged Package

If your package appears damaged, opened, tampered with, or severely crushed at the time of delivery, please:

Take photographs or videos of the package before opening it.

Record the condition of the outer packaging.

Open the package carefully and check the contents.

Contact our customer support team as soon as possible.

For damaged or missing products, photographic/video evidence may be requested to help us investigate the issue with the courier partner.

10. Missing or Wrong Products

If you receive:

A wrong product

A missing product

An incomplete order

A damaged product

please contact us as soon as possible after delivery.

Please provide your order number, photographs/videos of the package and products received, and a description of the issue.

We will review the case and provide an appropriate resolution in accordance with our Refund & Returns Policy.

11. Failed or Returned Shipments

If a shipment is returned to Akshyum Tara because of an incorrect address, customer unavailability, refusal of delivery, or other customer-related reasons, we may contact the customer regarding re-shipping.

Additional shipping charges may be applicable for re-dispatching the order.

12. Cash on Delivery (COD)

If Cash on Delivery is available for your location and order, the applicable COD option and charges, if any, will be displayed during checkout.

COD availability may vary depending on the delivery PIN code, order value, courier restrictions, or other operational factors.

13. International Shipping

At present, Akshyum Tara primarily provides shipping within India.

International shipping, if introduced in the future, may be subject to additional shipping charges, customs duties, import taxes, documentation requirements, and destination-country regulations.

Any applicable customs duties or taxes will generally be the responsibility of the customer unless otherwise stated.

14. Cancellation After Dispatch

Once an order has been dispatched, cancellation may not be possible.

If you wish to cancel an order, please contact us as soon as possible after placing the order. We will try to accommodate the request if the order has not yet been processed or dispatched.

15. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Akshyum Tara

Phone: +91 78688 68899
Email: drstaranandram786@gmail.com

Address:
Akshyum Divine
No. 347, Road/Street, Kamarajar Road,
Uppili Palayam, Coimbatore,
Tamil Nadu – 641015, India.

Website: akshyumtara.com

We are committed to providing a smooth and reliable shopping experience for every Akshyum Tara customer.